AppleCare Enterprise
Support for the IT department, device repairs, protection against damages, and employee training. To ensure you get the most out of all Apple devices in the company.
Fast on-site service and round-the-clock support keep end users industrious.
Fast on-site service and round-the-clock support keep end users industrious.
Fast on-site service and round-the-clock support keep end users industrious.
24/7
24/7
24/7 Support
For both businesses and end users.
24/7 Support
For both businesses and end users.
24/7 Support
For both businesses and end users.
On-site service.
For two, three, or four years.
On-site support for two, three, or four years.
Security for every Mac, Apple Studio Display, iPhone, and iPad.
Security for every Mac, Apple Studio Display, iPhone, and iPad.
Security for every Mac, Apple Studio Display, iPhone, and iPad.
AppleCare Enterprise offers flexible service options, on-site quick repairs, and device repair or replacement even by the next business day.
AppleCare Enterprise offers flexible service options, on-site quick repairs, and device repair or replacement even by the next business day.
On-site worldwide device repair.
On-site worldwide device repair.
You can choose on-site support for device issues for two, three, or four years from the purchase date of your company's equipment, depending on the selected agreement. If a hardware issue arises during this period, AppleCare Enterprise helps you get back to work as soon as possible. You can choose service to arrive at your location as early as the next business day or go to any Apple-authorized service provider worldwide.
You can choose on-site support for device issues for two, three, or four years from the purchase date of your company's equipment, depending on the selected agreement. If a hardware issue arises during this period, AppleCare Enterprise helps you get back to work as soon as possible. You can choose service to arrive at your location as early as the next business day or go to any Apple-authorized service provider worldwide.
You can choose on-site support for device issues for two, three, or four years from the purchase date of your company's equipment, depending on the selected agreement. If a hardware issue arises during this period, AppleCare Enterprise helps you get back to work as soon as possible. You can choose service to arrive at your location as early as the next business day or go to any Apple-authorized service provider worldwide.
Repairing or replacing devices.
Repairing or replacing devices.
In addition to the security of devices that are serviced on-site, you can repair up to four percent of the Macs or Apple displays covered by the agreement, or up to ten percent of the iPad or iPhone devices covered by the agreement, at no additional cost. In most cases, Apple can repair or replace the device within one business day.
In addition to the security of devices that are serviced on-site, you can repair up to four percent of the Macs or Apple displays covered by the agreement, or up to ten percent of the iPad or iPhone devices covered by the agreement, at no additional cost. In most cases, Apple can repair or replace the device within one business day.
End-user support
Support
for end users
Support for End
Users
End-user support
AppleCare Enterprise reduces the burden on internal support services by providing unlimited technical phone support for end users 24/7. Apple provides technical support for Apple devices and operating systems, Apple's apps (such as Keynote, Pages, and Numbers), and personal accounts and settings.
AppleCare Enterprise reduces the burden on internal support services by providing unlimited technical phone support for end users 24/7. Apple provides technical support for Apple devices and operating systems, Apple's apps (such as Keynote, Pages, and Numbers), and personal accounts and settings.
Support
for the IT department
Support
for the IT department
Support
for the IT department
Support
for the IT department
AppleCare Enterprise includes AppleCare Help Desk Support, which provides unlimited phone support for diagnostics and troubleshooting of Apple-based solutions in both hardware and software, as well as identifying issues. Assistance can be obtained over the phone even with {{Apple Business Manager}} or {{Apple School Manager}}.
AppleCare Enterprise includes AppleCare Help Desk Support, which provides unlimited phone support for diagnostics and troubleshooting of Apple-based solutions in both hardware and software, as well as identifying issues. Assistance can be obtained over the phone even with {{Apple Business Manager}} or {{Apple School Manager}}.
• For more complex issues, AppleCare Enterprise includes one IT department-level support case per year. Assistance can be requested for multifaceted deployment and integration scenarios, including mobile device management (MDM) and Active Directory.
• For more complex issues, AppleCare Enterprise includes one IT department-level support case per year. Assistance can be requested for multifaceted deployment and integration scenarios, including mobile device management (MDM) and Active Directory.
• Additional support for the IT department can also be purchased with an AppleCare OS Support agreement.
• Additional support for the IT department can also be purchased with an AppleCare OS Support agreement.
• Does your organization have a more continuous need for support? Apple offers various flexible support agreements tailored to the organization's needs, from occasional questions to more regular assistance requirements.
• Does your organization have a more continuous need for support? Apple offers various flexible support agreements tailored to the organization's needs, from occasional questions to more regular assistance requirements.
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Copyright © 2024 C&C Finland.
All rights reserved. Business ID: 0728151-1
Fredrikinkatu 48 A, 00100 Helsinki
Copyright © 2024 C&C Finland.
All rights reserved. Business ID: 0728151-1
Fredrikinkatu 48 A, 00100 Helsinki
Copyright © 2024 C&C Finland.
All rights reserved. Business ID: 0728151-1
Fredrikinkatu 48 A, 00100 Helsinki
EN