Apple Authorized Service.
For all Apple devices.
Opens in November.

Apple Authorized Service.
For all Apple devices.
Opens in November.

Apple Authorized Service. For all Apple devices.

Our Apple-certified technicians use only genuine Apple parts for repairs, which you can always trust for compatibility and quality.

Maintenance of all Apple devices

Both warranty services and non-warranty services

Apple diagnostics, spare parts and tools

After service, your Apple product is fully operational again

Apple's warranty remains also after the service

Maintenance of all Apple devices

Both warranty services and non-warranty services

Apple diagnostics, spare parts and tools

After service, your Apple product is fully operational again

Apple's warranty remains also after the service

How can we assist you?

How can we assist you?

Book a service appointment

We recommend booking a service appointment in advance. You can also reserve a time at the store.

Service Tracking

Follow the progress of your service work here by entering the device serial number and service job number.

Service Price List

Select your Apple device and type of service to see the valid model-specific service prices.

Service
for businesses

We service companies' equipment, including larger batches of equipment. Please contact us. yritysmyynti@cec.com

Huollamme yritysten laitteet, myös suuremmat laite-erät. Ota yhteyttä. yritysmyynti@cec.com

Send the device
for service

Can't bring your device to a C&C store? No worries. You can send the device to us for service.

Contact us

Contact Us

Call us +358 10 230 7300 or send an email huolto@cec.com

Choose an authorized Apple service.

More and more service providers are offering maintenance for Apple devices, which may use spare parts from other manufacturers in their repairs, such as display panels and batteries. Spare parts that are not genuine may not function properly and can degrade the quality of the display image or, in the worst case, overheat, posing safety risks.

Authorized service with Apple-certified technicians repair the devices with expertise, using Apple diagnostics, genuine spare parts, and tools. By choosing an authorized Apple service, you ensure that any existing Apple warranty remains valid after the service.

Maintenance of Apple devices is increasingly provided by operators who may use spare parts from other manufacturers in maintenance, such as display panels and batteries. Spare parts that are not genuine may not function properly and can impair, for example, the quality of the screen image or, in the worst case, overheat, causing safety risks.

Authorized service with Apple-certified technicians maintains devices with professional skill, using Apple diagnostics, genuine spare parts, and tools. By choosing an authorized Apple service, you ensure that any possible Apple warranty remains valid even after the service.

Find the nearest service point

Find the nearest
service point.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Always a fair trade-in price.

We credit devices depending on their model and condition. Our experts check the condition of the devices in the store and determine their trade-in value. The assessment is quick and it's free of charge. 

As Apple specialists, we are familiar with Apple products and pay the best trade-in prices for them. Since Apple devices are durable and retain their value well, even devices over five years old can still fetch a nice trade-in price. 

The trade-in can be used for any purchase in C&C stores in Finland. The credit cannot be redeemed for cash or as a gift card. 

Security as standard.


Preparing a replacement device.

To provide a price estimate for an Apple device, the serial number of the device is always required

Any stickers, camera protectors, cases etc. attached to the device should be removed.

It would be good to clean the screen, sometimes difficult to distinguish keystrokes from a dirty screen.

Turn off the Find My...? feature or equivalent.

The original charger for the device must be included - its absence reduces the trade-in value (does not apply to iPhone).

The final trade-in value is determined in-store, and it can change daily.

Terms.


How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

EN