EN
We are an Apple Authorized Service Provider
We are an Apple Authorized Service Provider
We are an Apple Authorized Service Provider
Our technicians are trained by Apple and use only genuine parts: you can rely on us for all your devices.
Repairs for all Apple devices
Both warranty repairs and out-of-warranty repairs
Apple diagnostics, spare parts and tools
After the service, your Apple product will be fully functional again
Apple's warranty remains valid even after the service
Repairs for all Apple devices
Both warranty repairs and out-of-warranty repairs
Apple diagnostics, spare parts and tools
After the service, your Apple product will be fully functional again
Apple's warranty remains valid even after the service
How can we help you?
How can we help you?
Service Price List
Service Price List
Service Price List
Service Price List
Select your Apple device and type of service to see the applicable service prices specific to your model.
Select your Apple device and type of service to see the applicable service prices specific to your model.
Select your Apple device and type of service to see the applicable service prices specific to your model.
Service Price List
Select your Apple device and type of service to see the applicable service prices specific to your model.
Service for Businesses
Service for Businesses
Service for Businesses
Service for Businesses
We service company devices, including larger batches of equipment. Contact us at yritysmyynti@cec.com
We service company devices, including larger batches of equipment. Contact us at yritysmyynti@cec.com
We service company devices, including larger batches of equipment. Contact us at yritysmyynti@cec.com
Service for Businesses
We service company devices, including larger batches of equipment. Contact us at yritysmyynti@cec.com
Contact us
Contact us
Contact us
Contact us
Call us at +358 10 230 7300 or send an email to huolto@cec.com
Call us at +358 10 230 7300 or send an email to huolto@cec.com
Call us at +358 10 230 7300 or send an email to huolto@cec.com
Contact us
Call us at +358 10 230 7300 or send an email to huolto@cec.com
Frequently Asked Questions
Frequently Asked Questions
Always a fair trade-in price.
We credit devices depending on their model and condition. Our experts check the condition of the devices in the store and determine their trade-in value. The assessment is quick and it's free of charge.
As Apple specialists, we are familiar with Apple products and pay the best trade-in prices for them. Since Apple devices are durable and retain their value well, even devices over five years old can still fetch a nice trade-in price.
The trade-in can be used for any purchase in C&C stores in Finland. The credit cannot be redeemed for cash or as a gift card.
Security as standard.
Preparing a replacement device.
To provide a price estimate for an Apple device, the serial number of the device is always required
Any stickers, camera protectors, cases etc. attached to the device should be removed.
It would be good to clean the screen, sometimes difficult to distinguish keystrokes from a dirty screen.
Turn off the Find My...? feature or equivalent.
The original charger for the device must be included - its absence reduces the trade-in value (does not apply to iPhone).
The final trade-in value is determined in-store, and it can change daily.
Terms.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.