Apple Authorized Service.
Apple Authorized Service.
Apple Authorized Service.
Apple-sertifioidut teknikkomme käyttävät huolloissa vain Applen alkuperäisiä osia, joiden sopivuuteen ja laatuun voit aina luottaa.
Repairs for all Apple devices
Both warranty repairs and out-of-warranty repairs
Apple diagnostics, spare parts and tools
After the service, your Apple product will be fully functional again
Apple's warranty remains valid even after the service
Repairs for all Apple devices
Both warranty repairs and out-of-warranty repairs
Apple diagnostics, spare parts and tools
After the service, your Apple product will be fully functional again
Apple's warranty remains valid even after the service


How can we help?
How can we help?
Book a service appointment
We recommend booking a service appointment in advance. You can also make an appointment in-store.
Service tracking
Track the progress of your service here by entering the device's serial number and the service order number.
Service Price List
Select an Apple device and type of service to view the applicable model-specific service prices.
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Select your Apple device and type of service to see valid model-specific repair prices.
Service
for businesses
We service company devices, including larger device batches. Contact us. yritysmyynti@cec.com
Send the device
for repair
Can't bring your device to a C&C store? No worries. You can send the device to us for repair.
Choose an authorized Apple service provider.
More and more operators are offering repair services for Apple devices, and they may use spare parts from other manufacturers, such as display panels and batteries. Non-genuine spare parts may not work correctly and can degrade screen image quality or, in the worst cases, overheat and cause safety risks.
In authorized services, Apple-certified technicians expertly service the devices using Apple's diagnostics, genuine spare parts, and tools. By choosing an authorized Apple service, you ensure that any applicable Apple warranty remains valid even after service.
In authorized service, Apple-certified technicians maintain the devices professionally using Apple's diagnostics, genuine parts, and tools. By choosing authorized Apple service, you ensure that any potential Apple warranty remains valid even after the repair.
Find the nearest service center
Find the nearest
service point.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Always a fair trade-in price.
We credit devices depending on their model and condition. Our experts check the condition of the devices in the store and determine their trade-in value. The assessment is quick and it's free of charge.
As Apple specialists, we are familiar with Apple products and pay the best trade-in prices for them. Since Apple devices are durable and retain their value well, even devices over five years old can still fetch a nice trade-in price.
The trade-in can be used for any purchase in C&C stores in Finland. The credit cannot be redeemed for cash or as a gift card.
Security as standard.
Preparing a replacement device.
To provide a price estimate for an Apple device, the serial number of the device is always required
Any stickers, camera protectors, cases etc. attached to the device should be removed.
It would be good to clean the screen, sometimes difficult to distinguish keystrokes from a dirty screen.
Turn off the Find My...? feature or equivalent.
The original charger for the device must be included - its absence reduces the trade-in value (does not apply to iPhone).
The final trade-in value is determined in-store, and it can change daily.
Terms.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
If the screen of the iPad or Apple Watch is broken, what should I do?
The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.
EN