Apple Authorized Service.

Apple Authorized Service.

Apple Authorized Service.

Apple-sertifioidut teknikkomme käyttävät huolloissa vain Applen alkuperäisiä osia, joiden sopivuuteen ja laatuun voit aina luottaa.

Repairs for all Apple devices

Both warranty repairs and out-of-warranty repairs

Apple diagnostics, spare parts and tools

After the service, your Apple product will be fully functional again

Apple's warranty remains valid even after the service

Repairs for all Apple devices

Both warranty repairs and out-of-warranty repairs

Apple diagnostics, spare parts and tools

After the service, your Apple product will be fully functional again

Apple's warranty remains valid even after the service

How can we help?

How can we help?

Book a service appointment

We recommend booking a service appointment in advance. You can also make an appointment in-store.

Service tracking

Track the progress of your service here by entering the device's serial number and the service order number.

Service Price List

Select an Apple device and type of service to view the applicable model-specific service prices.


Select your Apple device and type of service to see valid model-specific repair prices.


Service
for businesses

We service company devices, including larger device batches. Contact us. yritysmyynti@cec.com

Send the device
for repair

Can't bring your device to a C&C store? No worries. You can send the device to us for repair.

Contact Us

Contact

Call us at +358 10 230 7300 or send an email to huolto@cec.com

Choose an authorized Apple service provider.

More and more operators are offering repair services for Apple devices, and they may use spare parts from other manufacturers, such as display panels and batteries. Non-genuine spare parts may not work correctly and can degrade screen image quality or, in the worst cases, overheat and cause safety risks.

In authorized services, Apple-certified technicians expertly service the devices using Apple's diagnostics, genuine spare parts, and tools. By choosing an authorized Apple service, you ensure that any applicable Apple warranty remains valid even after service.

More and more operators are offering maintenance for Apple devices, some of whom may use parts from other manufacturers, such as display panels and batteries, during repairs. Non-genuine parts may not function correctly and can degrade the quality of the display or, in the worst case, overheat, posing safety risks.

In authorized service, Apple-certified technicians maintain the devices professionally using Apple's diagnostics, genuine parts, and tools. By choosing authorized Apple service, you ensure that any potential Apple warranty remains valid even after the repair.

Find the nearest service center

Find the nearest
service point.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Always a fair trade-in price.

We credit devices depending on their model and condition. Our experts check the condition of the devices in the store and determine their trade-in value. The assessment is quick and it's free of charge. 

As Apple specialists, we are familiar with Apple products and pay the best trade-in prices for them. Since Apple devices are durable and retain their value well, even devices over five years old can still fetch a nice trade-in price. 

The trade-in can be used for any purchase in C&C stores in Finland. The credit cannot be redeemed for cash or as a gift card. 

Security as standard.


Preparing a replacement device.

To provide a price estimate for an Apple device, the serial number of the device is always required

Any stickers, camera protectors, cases etc. attached to the device should be removed.

It would be good to clean the screen, sometimes difficult to distinguish keystrokes from a dirty screen.

Turn off the Find My...? feature or equivalent.

The original charger for the device must be included - its absence reduces the trade-in value (does not apply to iPhone).

The final trade-in value is determined in-store, and it can change daily.

Terms.


How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

How do I prepare my Apple device for service?

Backup

By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:


Find My Device feature turned off

Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:

https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

Mobile Device Management

Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300

SIM cards and accessories

Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.

How long does the service take?

Service times vary depending on the fault, device, and service queue. For example, iPhone glass replacement can be done at the C&C Aleksin store while you wait. 

To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.

You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

If the screen of the iPad or Apple Watch is broken, what should I do?

The display of an iPad or Apple Watch cannot be replaced by itself; the entire device must be exchanged. The price for device exchange varies by model. You can see the exact prices for each model from the service price list above.

EN