EN
Apple Authorized Service in Helsinki.
Apple Authorized Service in Helsinki.
C&C is an authorized Apple service in Helsinki. We repair iPhone, Mac, iPad, and Apple Watch devices using genuine Apple parts. The warranty on your device remains intact and you will receive expert service quickly and securely.
Repairs for all Apple devices
Both warranty repairs and out-of-warranty repairs
Apple diagnostics, spare parts and tools
After the service, your Apple product will be fully functional again
Apple's warranty remains valid even after the service
Most repairs in 1–3 days
Come without an appointment or book a time in a minute
Mac: diagnostics, battery replacement, software, screen replacement
Visit the store directly without an appointment
Choose the most suitable way for you
How can we help you?
How can we help you?
🔧 Same-day repair
💰 Diagnostic fee is often included in the price
📍 Service directly in the center of Helsinki
Service Price List
Choose an Apple device and the type of service to see the applicable model-specific service prices.
Choose an Apple device and the type of service to see the applicable model-specific service prices.
Service Price List
Choose an Apple device and the type of service to see the applicable model-specific service prices.
Service for businesses
We service company devices, including larger device batches. Contact us. yritysmyynti@cec.com
We service company devices, including larger device batches. Contact us. yritysmyynti@cec.com
We service company devices, including larger batches of equipment. Contact us at yritysmyynti@cec.com
Service for businesses
We service company devices, including larger batches of devices. Contact us. yritysmyynti@cec.com
Contact us
Call us at +358 10 230 7300 or send an email to huolto@cec.com
The service center is located at Aleksanterinkatu 13, Helsinki
Call us at +358 10 230 7300 or send an email to huolto@cec.com
The service center is located at Aleksanterinkatu 13, Helsinki
Contact us
Call us at +358 10 230 7300 or send an email to huolto@cec.com
The service center is located at Aleksanterinkatu 13, Helsinki
Read more about device-specific repair
Opt for an Apple Authorized Service Provider
More and more providers are offering Apple device repairs, and they might use parts from other manufacturers, such as display panels and batteries. Non-genuine parts might not function correctly and could degrade, for example, the display quality or, in the worst case, overheat, posing safety risks.
In authorized service, Apple-certified technicians repair devices professionally, using Apple's diagnostics, genuine parts, and tools. By choosing authorized Apple service, you ensure that any existing Apple warranty remains valid even after the repair.
In authorized service, Apple-certified technicians repair devices professionally, using Apple's diagnostics, genuine parts, and tools. By choosing authorized Apple service, you ensure that any potential Apple warranty remains valid even after the repair.
Service is located at:
Aleksanterinkatu 13, Helsinki
However, you can send devices for repair from any of our stores.
Frequently Asked Questions
Frequently Asked Questions
Always a fair trade-in price.
We credit devices depending on their model and condition. Our experts check the condition of the devices in the store and determine their trade-in value. The assessment is quick and it's free of charge.
As Apple specialists, we are familiar with Apple products and pay the best trade-in prices for them. Since Apple devices are durable and retain their value well, even devices over five years old can still fetch a nice trade-in price.
The trade-in can be used for any purchase in C&C stores in Finland. The credit cannot be redeemed for cash or as a gift card.
Security as standard.
Preparing a replacement device.
To provide a price estimate for an Apple device, the serial number of the device is always required
Any stickers, camera protectors, cases etc. attached to the device should be removed.
It would be good to clean the screen, sometimes difficult to distinguish keystrokes from a dirty screen.
Turn off the Find My...? feature or equivalent.
The original charger for the device must be included - its absence reduces the trade-in value (does not apply to iPhone).
The final trade-in value is determined in-store, and it can change daily.
Terms.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Are original spare parts used in the service?
Yes. We use only original Apple spare parts, ensuring the device's functionality, safety, and compatibility.
Here's how to prepare your iPad for service
In order to create a repair request with the device manufacturer, the Find My activation lock on the device must be disabled, see Apple Support instructions for disabling.
How to disable the feature on iPad: https://support.apple.com/fi-fi/108794
How to disable the feature on iCloud: https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Why choose authorized service?
Authorized service ensures that your device is repaired correctly the first time – with original parts, by certified technicians, and using Apple-approved methods.
We use Apple's official diagnostic tools, which allow us to identify issues accurately and safely. You will always receive a clear estimate before the repair.
Your device is serviced by Apple-certified technicians who are trained and have access to the manufacturer's instructions and tools.
Is C&C an authorized Apple service provider?
Yes – All of C&C's service points are Apple authorized. Service your device quickly, reliably & professionally.
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
Does C&C also serve businesses?
Yes, C&C also serves business clients. In addition to maintenance services, we offer solutions for business needs, such as device maintenance, repairs, and expert support.
C&C operates as an Apple Premium Partner and offers services to both individuals and businesses. We can tailor solutions for your company's needs – whether it is a single service or a broader package.
Diagnostic costs
Diagnostic fee/cost estimate:
If the device is repaired according to the cost estimate or price list, the diagnostic fee will not be charged.
A minimum diagnostic fee is charged for out-of-warranty repairs.
If the device is repaired according to the cost estimate, the diagnostic fee is not charged.
The diagnostic fee is collected at the time of job acceptance.
How do I prepare my Apple device for service?
Backup
By backing up, you ensure that all the data on your device is safely stored. You can purchase backup as an additional service or do it in advance following Apple's instructions:
Backing up your Mac: https://support.apple.com/fi-fi/104984
Backing up your iPhone: https://support.apple.com/fi-fi/118426
Backing up your iPad: https://support.apple.com/fi-fi/118426
Are original spare parts used in the service?
Yes. We use only original Apple spare parts, ensuring the device's functionality, safety, and compatibility.
Here's how to prepare your iPad for service
In order to create a repair request with the device manufacturer, the Find My activation lock on the device must be disabled, see Apple Support instructions for disabling.
How to disable the feature on iPad: https://support.apple.com/fi-fi/108794
How to disable the feature on iCloud: https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Why choose authorized service?
Authorized service ensures that your device is repaired correctly the first time – with original parts, by certified technicians, and using Apple-approved methods.
We use Apple's official diagnostic tools, which allow us to identify issues accurately and safely. You will always receive a clear estimate before the repair.
Your device is serviced by Apple-certified technicians who are trained and have access to the manufacturer's instructions and tools.
Is C&C an authorized Apple service provider?
Yes – All of C&C's service points are Apple authorized. Service your device quickly, reliably & professionally.
Find My Device feature turned off
Turn off the Find My Device feature (or equivalent). For more information, visit the Apple website:
https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud
Mobile Device Management
Corporate customers should deactivate any potential MDM profiles. For more information, please contact your company's IT support or visit the Apple pages. Please note that in addition to MDM device registration, the Find My feature may also be enabled on your device. https://support.apple.com/fi-fi/102300
SIM cards and accessories
Please remove SIM cards and other accessories, such as tempered glass, protective cases, and camera protectors from devices with SIM cards. However, if the issue is, for example, a charging problem with the device, it is advisable to also deliver the device's charger to the service.
How long does the service take?
Service times vary depending on the fault, device, and service queue.
To minimize service time, we always have the most frequently requested spare parts in stock. As an Apple-authorized service, we can also get rarer parts within 1-2 days.
You can follow the progress of your service job by entering the device's serial number and the service job number into the service tracking, which you can find at the top of the page.
Does C&C also serve businesses?
Yes, C&C also serves business clients. In addition to maintenance services, we offer solutions for business needs, such as device maintenance, repairs, and expert support.
C&C operates as an Apple Premium Partner and offers services to both individuals and businesses. We can tailor solutions for your company's needs – whether it is a single service or a broader package.
Diagnostic costs
Diagnostic fee/cost estimate:
If the device is repaired according to the cost estimate or price list, the diagnostic fee will not be charged.
A minimum diagnostic fee is charged for out-of-warranty repairs.
If the device is repaired according to the cost estimate, the diagnostic fee is not charged.
The diagnostic fee is collected at the time of job acceptance.