EN
Order Cancellation
To cancel your online store order, please fill out the form below. Customer service will contact you as soon as possible.
Right of Return and Cancellation
Under EU consumer protection law, consumers have the right to cancel an online order within 14 days of receiving the product. You can use this form to notify us that you wish to exercise your statutory right of withdrawal. Please fill out the form below carefully. You will receive a confirmation email once your request has been received. Our customer service will process the notification as soon as possible and contact you to finalize the return.
For more information:
Finnish Competition and Consumer Authority (FCCA): https://www.kkv.fi/kuluttaja-asiat/verkkokauppa/peruuttamisoikeus-verkkokaupassa/
Your Europe / EU Consumer Rights: https://europa.eu/youreurope/citizens/consumers/shopping/returns/index_fi.htm