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Order Service

Company *

Contact person *

Telephone number *

Email *

Date *

Service Order Details

Device model *

Serial number *

User *

Fault description *

Find My Device feature removed *

Do you have a backup of your device? *

Watch pairing removed? *

SIM card removed? *

Choose a delivery method *

Paid courier pickup is available only for companies in the Helsinki metropolitan area at a cost of 15-20 Eur VAT 0% per direction. The device must be packed sufficiently well for transport. We will send the consignment note by email to the customer, which must be printed and taped to the package. The device must be available for pickup between 9:00 AM – 4:00 PM the day after the consignment note is sent.

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Etelainen Rautatiekatu 10 A, Varasto VK2, 00100 Helsinki

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

C&C Finland is not responsible for damage and/or loss occurring during transport. The customer is responsible for shipping costs. The customer is responsible for adequately protecting the devices for shipping.

See the general terms of delivery for the service

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Etelainen Rautatiekatu 10 A, Varasto VK2, 00100 Helsinki

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

See the general terms of delivery for the service

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Etelainen Rautatiekatu 10 A, Varasto VK2, 00100 Helsinki

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

See the general terms of delivery for the service

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Etelainen Rautatiekatu 10 A, Varasto VK2, 00100 Helsinki

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

See the general terms of delivery for the service

Pickup address *

Return address if different

I have read the general terms and conditions of maintenance *

Fields marked by asterix (*) are obligatory

C&C Service Order

Before delivering the device for service, check the following things:

The "Find My Device" function must be disabled before we can perform the service. On working devices, this can be turned off from the iCloud settings with your Apple ID password. If the device is not working or cannot connect to the internet, the function can be disabled at https://www.icloud.com.
More information: https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

During the service of iOS devices, all data on the device is typically deleted. Therefore, it is necessary to back up the device either to iCloud or using the iTunes program by the user. If you want a paid backup service during servicing, choose the data transfer/backup service below.

More information: https://support.apple.com/fi-fi/HT203977

Back up your computer's data before sending it for service. If FileVault is enabled on the device, it must be disabled during the service, or alternatively, provide the password for it. The password for the computer's main user account (admin) is also required. If your computer contains confidential or sensitive data, we recommend that you back up the computer and erase it before delivering it for service. If you want a paid data transfer/backup during servicing, choose the data transfer/backup service below.

If the device is registered in the company's device registry, the device management profile must be removed from the device before it can be serviced.

More information: From your company's IT support and Apple at https://support.apple.com/fi-fi/102300

2025

C&C Finland Oy.

2025

C&C Finland Oy.

2025

C&C Finland Oy.