C&C | People around technology

Order Service

Company *

Contact person *

Telephone number *

Email *

Date *

Service Order Details

Device model *

Serial number *

User *

Physical condition*

Fault description *

Find My Device feature removed *

Do you have a backup of your device? *

Watch pairing removed? *

SIM card removed? *

Choose a delivery method *

Paid courier pickup is available only for companies in the Helsinki metropolitan area at a cost of 15-20 Eur VAT 0% per direction. The device must be packed sufficiently well for transport. We will send the consignment note by email to the customer, which must be printed and taped to the package. The device must be available for pickup between 9:00 AM – 4:00 PM the day after the consignment note is sent.

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Aleksanterinkatu 13, 00100 Helsinki.

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

C&C Finland is not responsible for damage and/or loss occurring during transport. The customer is responsible for shipping costs. The customer is responsible for adequately protecting the devices for shipping.

See the general terms of delivery for the service

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Aleksanterinkatu 13, 00100 Helsinki.

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

See the general terms of delivery for the service

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Aleksanterinkatu 13, 00100 Helsinki.

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

See the general terms of delivery for the service

If you are using the postal service or another shipping method, please pack the device sufficiently well for transport and choose a delivery method that delivers directly to our service center.

The delivery address is C&C Finland Oy / Service, Aleksanterinkatu 13, 00100 Helsinki.

Always include a printed service order, or if you cannot print, include your contact details and the service order number you have received (HAL/…).

See the general terms of delivery for the service

Pickup address *

Return address if different

I have read the general terms and conditions of maintenance *

Fields marked by asterix (*) are obligatory

C&C repair instructions

Before delivering the device for repair, check the following:

The 'Find My Device' function must be disabled before we can perform maintenance. It can be disabled from a working device in the iCloud settings using your Apple ID password. If the device does not work or cannot connect to the network, the function can be disabled at https://www.icloud.com.
More information: https://support.apple.com/fi-fi/guide/icloud/mmfc0eeddd/icloud

During maintenance of iOS devices, all data will be deleted from the device. Therefore, the device must be backed up either to iCloud or to a computer with iTunes by the user. If you want a paid backup during maintenance, choose the data backup service below. More information: https://support.apple.com/fi-fi/HT203977

Data backup is always the responsibility of the customer. Back up the device's data before sending it for maintenance. If your computer contains confidential or sensitive data, we recommend that you back up the device and erase it before delivering it for maintenance. The password of the device’s (Mac) main user is also required if data is transferred or backed up (send it with the device). If you would like a paid backup during maintenance, make the required selection below. Data confirmation is only possible from a working device. Note that the device's mass memory (SSD) is integrated into the main circuit board and cannot be removed. If the main circuit board is damaged, the data cannot be backed up or restored.

If the device is connected to the company's device management register (MDM), the device must be removed from the service before sending it for maintenance. More information: Contact your company's IT support and Apple https://support.apple.com/fi-fi/102300

2026

C&C Finland Oy.

2026

C&C Finland Oy.

2026

C&C Finland Oy.